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Location: Letchworth Garden City (3 days in office, 2 days working from home)
Hours: 40 hours
Annual Leave: 28 days + your birthday off (inclusive of bank holidays)
Salary: £50,000- £60,000Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.
Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.
We are looking to recruit a Financial Controllerto support and progress our financial systems and processes, as well as the administrative functions to uphold business operations.
About the Role:
You will play a crucial role in managing all accounts operations for the company. You will be responsible for all accounting transactions to ensure financial compliance which includes the processing of all finance transactions in a diligent and accurate and timely manner.
You will be working closely with the Directors, Operations Team and Registered Manager to provide up-to-date, accurate, and timely management information, analysis support and advice to both stakeholders of the businesses.
As a Financial Controller you will ideally be a qualified CIMA accountant with 4-5years PQE and have a desire to further develop your career to grow into the role. Experience working within the Care Sector is advantageous.
What you’ll do:We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support—such as flexible interview timings due to additional needs, neurodiversity, or personal commitments—please let our Talent Acquisition team know.
Manage the finance function, including oversight, training, and development of finance staff
Oversee month-end reconciliations to ensure accurate financial reporting
Maintain detailed weekly rolling cashflow forecasts and develop strategies to optimise working capital and manage financial risk
Prepare and present timely monthly management accounts to the board
Review and approve payables for weekly payment runs, ensuring timely supplier payments and adherence to cashflow requirements
Lead budgeting and forecasting processes, including stakeholder communication, variance analysis, and KPI reporting
Deliver ongoing financial planning and modelling to support business performance
Prepare statutory accounts to trial balance and liaise with external accountants, ensuring compliance with regulations
Ensure accurate and timely tax reporting and payments to HMRC
Drive process improvements to enhance efficiency and financial best practice
Support systems implementation and integration to strengthen business operations
Liaise with external stakeholders on tax, funding, and systems to support business growth
Report on all financial matters to the board
What we’re looking for:
Proven as a qualified Chartered Management Accountant with at least 4-5 years previous experience, ideally in the healthcare and /or housing sectors.
Strategic and detail-oriented thinker, who works with integrity, with a high level of attention to detail and accuracy.
Experienced in the use of Xero accounting software.
A team player who is flexible and adaptable to the changing needs of a fast-paced business.
Able to communicate effectively with colleagues both verbally and in written correspondence with previous staff management experience
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
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Location: Letchworth Garden City
Hours: 40 hours
Annual Leave: 28 days + your birthday off (inclusive of bank holidays)
Salary: £65,000-£80,000At Abacus Care & Support, the people we support are at the heart of everything we do. We are seeking an experienced and driven Head of Operations to lead our supported living services and help shape the future of high-quality, person-centred care.
The Role
As Head of Operations, you will lead a portfolio of services, ensuring outstanding care delivery, strong operational performance, and full regulatory compliance. You will play a pivotal role in driving quality, growth, and continuous improvement across the organisation.
Additional Information
Full-time (40 hours per week)
Regional role with travel across London & the Home Counties
On-call responsibilities as part of the leadership team
Full UK driving license required
Key Responsibilities
Lead Service Delivery – Ensure safe, high-quality, person-centred support that delivers meaningful outcomes across all services
Drive Performance & Quality – Monitor KPIs, service standards, and outcomes, implementing improvement strategies where needed
Strategic Leadership – Contribute to organisational strategy, growth planning, and service development initiatives
Lead & Develop Teams – Inspire and support Registered Managers to build high-performing, values-driven teams through coaching, supervision, and performance management
Financial Oversight – Manage budgets, occupancy, and financial performance, identifying efficiencies and growth opportunities
Regulatory Compliance – Ensure full compliance with CQC standards, safeguarding responsibilities, and all relevant legislation
Quality Assurance & Auditing – Oversee audits, inspections, and governance frameworks to maintain and improve service quality
Risk Management – Identify, assess, and mitigate operational risks while supporting positive risk-taking for people using services
Stakeholder Engagement – Build strong relationships with commissioners, local authorities, health partners, families, and external stakeholders
Workforce Planning – Oversee recruitment, retention, training, and workforce capability across services
Incident & Safeguarding Oversight – Ensure effective management, reporting, and learning from incidents and safeguarding concerns
Growth & Development – Support business development, new service mobilisation, and commissioning opportunities
Cross-Functional Collaboration – Work closely with HR, Finance, Quality, and Senior Leadership Team to deliver organisational objectives
On-Call Leadership – Provide senior operational support, including participation in out-of-hours on-call rota
About You
We’re looking for a confident, strategic leader who brings:
Significant senior management experience in adult social care
Proven success managing multi-site services and leading Registered Managers
Strong understanding of CQC regulations, safeguarding, and compliance
Experience managing budgets and financial performance
Excellent leadership, communication, and problem-solving skills
A passion for delivering outstanding outcomes for people with complex needs
Qualifications
NVQ Level 5 (or equivalent) in Health & Social Care / Leadership (or working towards)
Relevant professional or management qualifications desirable
Why Join Abacus?
Be part of a values-led organisation where people truly come first
Opportunity to shape and grow high-quality services
Work alongside a passionate and supportive leadership team
Make a genuine difference in the lives of the people we support
We are committed to making our interview process inclusive and accessible.
If you require any reasonable adjustments to support you during the interview, please let us know, whether that’s adjustments to the interview format, timing, or anything else, and we’ll be happy to accommodate.
Ready to lead, inspire, and make an impact? Apply now or get in touch to learn more.
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Location: On-site (with travel across the local area as required)
Hours: Full Time (shift-based, including on-call dutues)
Annual Leave: 28 days including Bank Holiday (/pro rata)
Remuneration: £14.10 p/h
Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.
We’re looking for a motivated and compassionate Team Leader to play a key role in delivering high-quality care while leading and developing a team of Support Workers.
This is an exciting opportunity to join a growing organisation and help shape the development of services, with the People we Support at the heart of everything we do.
What you’ll do:
This role combines hands-on support with leadership and coordination responsibilities, ensuring the delivery of safe, consistent and person-centred care.
You will:
Lead and support your team to deliver high-quality, individualised care in line with support plans, needs and preferences
Oversee day-to-day service delivery, ensuring care provision runs smoothly and effectively
Ensure support plans, risk assessments and records are accurate, up to date and reflective of the People we Support’s needs
Promote independence, wellbeing and positive risk-taking, helping the People we Support to achieve their personal goals
Support with aspects of daily living where required, including personal care, health needs and life skills development
Encourage participation in social, leisure and work opportunities within the community
Act as a positive role model, demonstrating best practice and leading by example
As a Team Leader, you will also:
Coordinate and delegate tasks across your team to ensure consistent delivery of care
Support staff development through coaching, supervision and training
Assist with induction of new staff and contribute to team meetings and planning
Communicate effectively with colleagues, families and external professionals
Respond to incidents, concerns and safeguarding matters in line with policy and procedures
You will play a key role in quality assurance and compliance, including:
Supporting audits, record keeping and reporting requirements
Ensuring compliance with CQC standards and organisational policies
Monitoring performance and contributing to continuous improvement of the service
Supporting the service to meet KPIs, inspections and quality standards
What we’re looking for:
Experience working in supported living, residential care or similar environments
Experience leading, supervising or coordinating care teams
Strong understanding of person-centred care and safeguarding practices
Knowledge of CQC standards and regulatory requirements
Excellent communication and interpersonal skills
A proactive, organised and solution-focused approach
A compassionate, positive and values-driven mindset
A Level 3 qualification in Adult Care (or willingness to work towards further qualifications) would be advantageous.
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
Application question(s):
You must possess an immigration status that allows you to work freely in the UK without tying your visa to a specific company or education provider. We are unable to offer any current or future sponsorship with this role. Please detail your right to work status.
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Location: On-site (with travel across the local area as required)
Hours: Full Time (shift-based, including on-call dutues)
Annual Leave: 28 days including Bank Holiday (/pro rata)
Remuneration: £14.10 p/h
Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.
We’re looking for a motivated and compassionate Team Leader to play a key role in delivering high-quality care while leading and developing a team of Support Workers.
This is an exciting opportunity to join a growing organisation and help shape the development of services, with the People we Support at the heart of everything we do.
What you’ll do:
This role combines hands-on support with leadership and coordination responsibilities, ensuring the delivery of safe, consistent and person-centred care.
You will:
Lead and support your team to deliver high-quality, individualised care in line with support plans, needs and preferences
Oversee day-to-day service delivery, ensuring care provision runs smoothly and effectively
Ensure support plans, risk assessments and records are accurate, up to date and reflective of the People we Support’s needs
Promote independence, wellbeing and positive risk-taking, helping the People we Support to achieve their personal goals
Support with aspects of daily living where required, including personal care, health needs and life skills development
Encourage participation in social, leisure and work opportunities within the community
Act as a positive role model, demonstrating best practice and leading by example
As a Team Leader, you will also:
Coordinate and delegate tasks across your team to ensure consistent delivery of care
Support staff development through coaching, supervision and training
Assist with induction of new staff and contribute to team meetings and planning
Communicate effectively with colleagues, families and external professionals
Respond to incidents, concerns and safeguarding matters in line with policy and procedures
You will play a key role in quality assurance and compliance, including:
Supporting audits, record keeping and reporting requirements
Ensuring compliance with CQC standards and organisational policies
Monitoring performance and contributing to continuous improvement of the service
Supporting the service to meet KPIs, inspections and quality standards
What we’re looking for:
Experience working in supported living, residential care or similar environments
Experience leading, supervising or coordinating care teams
Strong understanding of person-centred care and safeguarding practices
Knowledge of CQC standards and regulatory requirements
Excellent communication and interpersonal skills
A proactive, organised and solution-focused approach
A compassionate, positive and values-driven mindset
A Level 3 qualification in Adult Care (or willingness to work towards further qualifications) would be advantageous.
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
Application question(s):
You must possess an immigration status that allows you to work freely in the UK without tying your visa to a specific company or education provider. We are unable to offer any current or future sponsorship with this role. Please detail your right to work status.
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Location: On-site (with travel across the local area as required)
Hours: Full Time (shift-based, including on-call dutues)
Annual Leave: 28 days including Bank Holiday (/pro rata)
Remuneration: £14.10 p/h
Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.
We’re looking for a motivated and compassionate Team Leader to play a key role in delivering high-quality care while leading and developing a team of Support Workers.
This is an exciting opportunity to join a growing organisation and help shape the development of services, with the People we Support at the heart of everything we do.
What you’ll do:
This role combines hands-on support with leadership and coordination responsibilities, ensuring the delivery of safe, consistent and person-centred care.
You will:
Lead and support your team to deliver high-quality, individualised care in line with support plans, needs and preferences
Oversee day-to-day service delivery, ensuring care provision runs smoothly and effectively
Ensure support plans, risk assessments and records are accurate, up to date and reflective of the People we Support’s needs
Promote independence, wellbeing and positive risk-taking, helping the People we Support to achieve their personal goals
Support with aspects of daily living where required, including personal care, health needs and life skills development
Encourage participation in social, leisure and work opportunities within the community
Act as a positive role model, demonstrating best practice and leading by example
As a Team Leader, you will also:
Coordinate and delegate tasks across your team to ensure consistent delivery of care
Support staff development through coaching, supervision and training
Assist with induction of new staff and contribute to team meetings and planning
Communicate effectively with colleagues, families and external professionals
Respond to incidents, concerns and safeguarding matters in line with policy and procedures
You will play a key role in quality assurance and compliance, including:
Supporting audits, record keeping and reporting requirements
Ensuring compliance with CQC standards and organisational policies
Monitoring performance and contributing to continuous improvement of the service
Supporting the service to meet KPIs, inspections and quality standards
What we’re looking for:
Experience working in supported living, residential care or similar environments
Experience leading, supervising or coordinating care teams
Strong understanding of person-centred care and safeguarding practices
Knowledge of CQC standards and regulatory requirements
Excellent communication and interpersonal skills
A proactive, organised and solution-focused approach
A compassionate, positive and values-driven mindset
A Level 3 qualification in Adult Care (or willingness to work towards further qualifications) would be advantageous.
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
Application question(s):
You must possess an immigration status that allows you to work freely in the UK without tying your visa to a specific company or education provider. We are unable to offer any current or future sponsorship with this role. Please detail your right to work status.
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Location: Office based – Letchworth Garden City (with remote working as agreed) + travel across Hertfordshire, Buckinghamshire, London & wider regions as required.
Hours: Full Time or Part Time | 40 hours per week
Salary: Between 35k and 45k per annum, DOE, paid monthly | 28 days annual leave, including Bank HolidaysAbacus Care & Support is a growing Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviours, and a range of diagnoses and presentations.
We’re looking for a dynamic and creative Internal Trainer to lead the delivery of the company’s training. The Internal Trainer will be responsible for planning, coordinating and evaluating training strategy.
What you’ll do:
The Internal Trainer contributes to improved employee performance, engagement, and retention by delivering high-quality learning experiences. By ensuring consistency in training and supporting professional development, the role plays a key part in maintaining high standards across the business and driving operational success.
What we’re looking for:
• Design, plan, and deliver engaging training sessions tailored to different roles and departments.
• Deliver onboarding and induction programmes to ensure new starters are set up for success.
• Identify training needs through collaboration with managers and performance data.
• Evaluate the effectiveness of training through feedback, assessment, and measurable outcomes.
• Continuously update and improve training materials to reflect business changes and best practices.
• Support ongoing learning initiatives, including refresher sessions and skills development programmes.
• Promote a culture of continuous improvement and learning across the organisation.
• Provide coaching and guidance to employees to support their development in role.
Skills & Experience
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Experience in delivering training or working within a learning and development environment.
• Strong organisational and planning abilities.
• Ability to adapt content and delivery style based on audience needs.
• Confident facilitator with a proactive and positive approach.
• Ability to analyse training effectiveness and implement improvements.
• Commitment to personal development and continuous learning.
Join Abacus Care & Support and help shape a service that empowers people to live fulfilling, independent lives.
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Location: Aylesbury/ High Wycombe (Buckinghamshire)
Hours: 40 hours per week
Salary: £40,000.00-£45,000.00 per yearResponsible to: Director
Responsible for: Team Leaders
Annual Leave: 28 days + birthday off (inclusive of bank holidays)
Work Location: In person
Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.
Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.
We are looking to recruit a CQC Registered Manager to support a growing operations team, and lead the Care Team in providing excellent holistic care and support to the People we Support.
Key Responsibilities:
• Lead and manage the day-to-day operations of the service
• Ensure full compliance with CQC regulations and relevant legislation
• Provide strong leadership, support, and development to the team
• Maintain high standards of person-centred care and safeguarding
• Oversee care planning, risk management, and service delivery
• Manage budgets, staffing levels, and resource allocation effectively
• Build positive relationships with families, professionals, and stakeholders
• Drive continuous improvement and ensure quality outcomes
About You
• Experienced leader within health & social care
• Strong understanding of CQC standards and regulatory requirements
• Excellent organisational, communication, and people management skills
• Passionate about delivering high-quality care
• Full UK Driving License
We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support, such as flexible interview timings due to additional needs, neurodiversity, or personal commitments, please let our Talent Acquisition team know.
Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.
Benefits:
• Company pension
• Free parking
• On-site parking
Application question(s):
• If you require sponsorship for this role, we wont be able to progress your application further. Could you confirm your right to work status?
Work authorisation:
• United Kingdom (required)
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