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Location: Letchworth Garden City (with travel across Hertfordshire, Buckinghamshire, London & wider regions as required) 
Hours: 40 hours 
Annual Leave: 29 days annual leave (inclusive of bank holidays + birthday off)  
Salary: £40,000- £45,000 DOE

Abacus Care & Support is a growing supported living provider, supporting adults with learning disabilities, autism, mental health conditions, and complex behavioural needs. As we continue to expand, we are looking for an experienced PBS Lead to drive best practice and deliver high-quality, person-centred care across our services.  

We’re looking for a knowledgeable and values-driven professional to lead the delivery of Positive Behaviour Support across the organisation, influencing practice and improving outcomes for the people we support.  

Job Summary

The PBS Lead plays a key role in embedding evidence-based, least restrictive practices and supporting service teams to deliver meaningful, person-centred outcomes. You will lead on complex cases, provide clinical oversight, and develop staff capability across services.  

The post-holder will promote the dignity and independence of People We Support who, at all times, will remain the heart of the service.

Key Responsibilities

• Lead and embed a culture of person-centred, outcomes-focused care across all services  

• Provide specialist guidance during service transitions, new packages, and complex placements  

• Support services to improve quality ratings and compliance outcomes  

• Conduct regular service visits and observations to ensure PBS is implemented effectively  

• Develop and maintain high standards of clinical documentation and reporting  

• Lead on incident trend analysis, identifying patterns and implementing preventative strategies  

• Champion reductions in restrictive practices and promote positive risk-taking  

• Act as the PBS subject matter expert, advising senior leadership and operational teams  

• Support with internal audits, inspections, and regulatory requirements  

• Build strong partnerships with families, commissioners, and external professionals  

• Drive innovation and continuous improvement in behaviour support approaches  

• Contribute to the development of policies, frameworks, and best practice guidance  

• Support recruitment, onboarding, and development of PBS and specialist roles  

• Facilitate reflective practice sessions to improve team learning and resilience 

Person Specification

We expect staff to ascribe to the Abacus Care & Support mission and values, and to work in line with our policies and safeguarding practices. 

Qualifications/Skills/Experience

Essential

• Experience within health and social care supporting individuals with complex needs, learning disabilities and/or autism  

• Proven experience delivering PBS, including assessments and behaviour support planning  

• Strong leadership, coaching and mentoring skills  

• Ability to manage complex or high-risk behavioural cases  

• Knowledge of Positive Behaviour Support frameworks and best practice  

• Full UK driving licence and willingness to travel regularly  

Desirable

• Excellent communication skills with the ability to influence and engage others  

• Ability to analyse data and translate findings into practical interventions  

• Organised, proactive and able to work both independently and collaboratively  

APPLY VIA INDEED

Location: Office based – Letchworth Garden City (with travel across London & Home Counties as required)

Hours: Full Time | 40 hours per week

Salary: £40,000-£45,000

Holiday: 29 days annual leave (incl. Bank Holidays + birthday off)

Abacus Care & Support is a growing Supported Living provider, supporting adults with learning disabilities, autism, mental health conditions, and complex needs to live fulfilling, independent lives.

We’re looking for a confident and proactive Mobilisation Manager to lead the successful setup and delivery of new care packages and supported living services.

What you’ll do:

You’ll take ownership of the end-to-end mobilisation process, ensuring safe, compliant and person-centred transitions for People We Support. Working collaboratively across teams and with external partners, you’ll drive the successful launch and embedding of new services.

Key responsibilities:

• Lead and project manage the mobilisation of new services from referral through to go-live and stabilisation

• Complete and oversee referral assessments with commissioners, local authorities and stakeholders

• Coordinate multi-agency teams to ensure smooth, well-planned transitions

• Ensure properties are ready, safe and appropriately adapted to meet individual needs

• Work closely with HR, Operations and Training to ensure staffing, onboarding and service readiness

• Monitor mobilisation timelines, budgets, risks and dependencies

• Oversee care package design to ensure it is person-centred and tailored to complex needs

• Ensure full compliance with CQC regulations, safeguarding practices and organisational policies

• Conduct service readiness checks, audits and quality assurance prior to launch

• Build strong relationships with internal teams, families, housing providers and external partners

• Provide regular updates and reporting to senior leadership

What we’re looking for:

• Must be CQC Registered

• Experience mobilising services or managing transitions in Supported Living or adult social care

• Strong project management and organisational skills

• Excellent stakeholder management and communication skills

• Knowledge of CQC regulations, safeguarding, and person-centred care

• Proven ability to lead, coordinate and deliver high-quality outcomes

• Proactive, resilient and driven to improve and develop services

We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support, such as flexible interview timings due to additional needs, neurodiversity, or personal commitments, please let our Talent Acquisition team know.

Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.

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Location: On-site (with travel across the local area as required)
Hours: Full Time (shift-based, including on-call dutues)
Annual Leave: 28 days including Bank Holiday (/pro rata)
Remuneration: £14.10 p/h 

Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.

Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.

We’re looking for a motivated and compassionate Team Leader to play a key role in delivering high-quality care while leading and developing a team of Support Workers.

This is an exciting opportunity to join a growing organisation and help shape the development of services, with the People we Support at the heart of everything we do.

What you’ll do:

This role combines hands-on support with leadership and coordination responsibilities, ensuring the delivery of safe, consistent and person-centred care.

You will:

• Lead and support your team to deliver high-quality, individualised care in line with support plans, needs and preferences

• Oversee day-to-day service delivery, ensuring care provision runs smoothly and effectively

• Ensure support plans, risk assessments and records are accurate, up to date and reflective of the People we Support’s needs

• Promote independence, wellbeing and positive risk-taking, helping the People we Support to achieve their personal goals

• Support with aspects of daily living where required, including personal care, health needs and life skills development

• Encourage participation in social, leisure and work opportunities within the community

• Act as a positive role model, demonstrating best practice and leading by example

As a Team Leader, you will also:

• Coordinate and delegate tasks across your team to ensure consistent delivery of care

• Support staff development through coaching, supervision and training

• Assist with induction of new staff and contribute to team meetings and planning

• Communicate effectively with colleagues, families and external professionals

• Respond to incidents, concerns and safeguarding matters in line with policy and procedures

You will play a key role in quality assurance and compliance, including:

• Supporting audits, record keeping and reporting requirements

• Ensuring compliance with CQC standards and organisational policies

• Monitoring performance and contributing to continuous improvement of the service

• Supporting the service to meet KPIs, inspections and quality standards

What we’re looking for:

• Experience working in supported living, residential care or similar environments

• Experience leading, supervising or coordinating care teams

• Strong understanding of person-centred care and safeguarding practices

• Knowledge of CQC standards and regulatory requirements

• Excellent communication and interpersonal skills

• A proactive, organised and solution-focused approach

• A compassionate, positive and values-driven mindset

• A Level 3 qualification in Adult Care (or willingness to work towards further qualifications) would be advantageous.

Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.

Application question(s):

• You must possess an immigration status that allows you to work freely in the UK without tying your visa to a specific company or education provider. We are unable to offer any current or future sponsorship with this role. Please detail your right to work status.

Location: Office based – Letchworth Garden City (with remote working as agreed) + travel across Hertfordshire, Buckinghamshire, London & wider regions as required.  
Hours: Full Time or Part Time | 40 hours per week  
Salary: Between 35k and 45k per annum, DOE, paid monthly | 28 days annual leave, including Bank Holidays  

Abacus Care & Support is a growing Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviours, and a range of diagnoses and presentations.   

We’re looking for a dynamic and creative Internal Trainer to lead the delivery of the company’s training. The Internal Trainer will be responsible for planning, coordinating and evaluating training strategy. 

What you’ll do: 

The Internal Trainer contributes to improved employee performance, engagement, and retention by delivering high-quality learning experiences. By ensuring consistency in training and supporting professional development, the role plays a key part in maintaining high standards across the business and driving operational success. 

What we’re looking for: 

• Design, plan, and deliver engaging training sessions tailored to different roles and departments. 

• Deliver onboarding and induction programmes to ensure new starters are set up for success. 

• Identify training needs through collaboration with managers and performance data. 

• Evaluate the effectiveness of training through feedback, assessment, and measurable outcomes. 

• Continuously update and improve training materials to reflect business changes and best practices. 

• Support ongoing learning initiatives, including refresher sessions and skills development programmes. 

• Promote a culture of continuous improvement and learning across the organisation. 

• Provide coaching and guidance to employees to support their development in role. 

Skills & Experience

• Excellent communication and presentation skills, with the ability to engage diverse audiences. 

• Experience in delivering training or working within a learning and development environment. 

• Strong organisational and planning abilities. 

• Ability to adapt content and delivery style based on audience needs. 

• Confident facilitator with a proactive and positive approach. 

• Ability to analyse training effectiveness and implement improvements. 

• Commitment to personal development and continuous learning. 

Join Abacus Care & Support and help shape a service that empowers people to live fulfilling, independent lives.  

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Location: Aylesbury/ High Wycombe (Buckinghamshire) & Richmond (London)

Hours: 40 hours per week

Salary: £40,000.00-£45,000.00 per year

Responsible to: Director

Responsible for: Team Leaders

Annual Leave: 28 days + birthday off (inclusive of bank holidays)

Work Location: In person

Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.

Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.

We are looking to recruit a CQC Registered Manager to support a growing operations team, and lead the Care Team in providing excellent holistic care and support to the People we Support.

Key Responsibilities:

• Lead and manage the day-to-day operations of the service

• Ensure full compliance with CQC regulations and relevant legislation

• Provide strong leadership, support, and development to the team

• Maintain high standards of person-centred care and safeguarding

• Oversee care planning, risk management, and service delivery

• Manage budgets, staffing levels, and resource allocation effectively

• Build positive relationships with families, professionals, and stakeholders

• Drive continuous improvement and ensure quality outcomes

About You

• Experienced leader within health & social care

• Strong understanding of CQC standards and regulatory requirements

• Excellent organisational, communication, and people management skills

• Passionate about delivering high-quality care

• Full UK Driving License

We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support, such as flexible interview timings due to additional needs, neurodiversity, or personal commitments, please let our Talent Acquisition team know.

Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.

Benefits:

• Company pension

• Free parking

• On-site parking

Application question(s):

• If you require sponsorship for this role, we wont be able to progress your application further. Could you confirm your right to work status?

Work authorisation:

• United Kingdom (required)

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Location: Letchworth, Stevenage, Bushey (Hertfordshire)

Hours: 40 hours per week

Salary: £40,000.00-£45,000.00 per year

Responsible to: Director

Responsible for: Team Leaders

Annual Leave: 28 days + birthday off (inclusive of bank holidays)

Work Location: In person

Abacus Care & Support is a growing and values-led Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviors that may be deemed challenging, and a range of diagnoses and presentations.

Our approach is built around person-centred, compassionate and ambitious support, ensuring that every individual is treated with dignity, respect and encouragement to achieve their goals. We pride ourselves on creating safe, inclusive environments where people can thrive, develop independence and build meaningful connections within their community.

We are looking to recruit a CQC Registered Manager to support a growing operations team, and lead the Care Team in providing excellent holistic care and support to the People we Support.

Key Responsibilities:

• Lead and manage the day-to-day operations of the service

• Ensure full compliance with CQC regulations and relevant legislation

• Provide strong leadership, support, and development to the team

• Maintain high standards of person-centred care and safeguarding

• Oversee care planning, risk management, and service delivery

• Manage budgets, staffing levels, and resource allocation effectively

• Build positive relationships with families, professionals, and stakeholders

• Drive continuous improvement and ensure quality outcomes

About You

• Experienced leader within health & social care

• Strong understanding of CQC standards and regulatory requirements

• Excellent organisational, communication, and people management skills

• Passionate about delivering high-quality care

• Full UK Driving License

We are committed to an inclusive recruitment process and are happy to make reasonable adjustments at any stage. If you require any support, such as flexible interview timings due to additional needs, neurodiversity, or personal commitments, please let our Talent Acquisition team know.

Join Abacus Care & Support and be part of a team that is committed to making a genuine difference, supporting people to live independently, confidently and with purpose.

Benefits:

• Company pension

• Free parking

• On-site parking

Application question(s):

• If you require sponsorship for this role, we wont be able to progress your application further. Could you confirm your right to work status?

Work authorisation:

• United Kingdom (required)

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Job Role: Talent Acquisition Administrator 

Team: HR 

Reports to: Talent Acquisition Advisor 

Full or Part time: Full Time 

Hours of work: 40 

Salary: £28,000-£30,000 

Annual Leave: 28 days (including bank holidays + birthday off) 

Location: Letchworth, Hertfordshire 

We are looking to recruit a Talent Acquisition Administrator to support and progress our recruitment processes, as well as the administrative functions to uphold business operations.

Job Role Overview

The Recruitment Administrator will provide administrative support to the Talent Acquisition Advisor and wider recruitment activities across the organisation, including screening applications, coordinating interviews, candidate communication, interview note taking and maintaining recruitment trackers and compliance.

Key Responsibilities

• Screen applications and shortlist candidates.

• Coordinate interviews and maintain calendars.

• Take accurate interview notes.

• Contact candidates and provide recruitment updates.

• Maintain recruitment trackers and systems.

• Prepare recruitment documentation.

• Support compliance and safer recruitment checks.

• Provide general administrative support to the Talent Acquisition Advisor

• Support HR with onboarding

• Liaise with the HR Advisor to ensure a smooth transition from offer to onboarding

• Attending career fairs, community events, and recruitment open days where appropriate.

Compliance & Safe Recruitment

As a CQC-registered provider, the postholder must ensure recruitment practices align with regulatory requirements and safe recruitment standards.

Responsibilities include:

• Ensuring all recruitment activity complies with CQC regulations and guidance.

• Ensuring recruitment records are maintained in line with regulatory and organisational requirements.

• Promoting equality, diversity, and inclusion in all recruitment practices.

• Ensuring candidates understand the organisation’s commitment to safeguarding and person-centred care.